Resolved -
This incident has been resolved.
Nov 13, 09:45 MST
Monitoring -
A fix has been implemented, and response times have improved in the application.
Nov 13, 09:32 MST
Identified -
We have identified the issue that is causing slow response times in the US region, and our engineering team is implementing a fix.
Nov 13, 09:02 MST
Update -
We are continuing to investigate the application slowness in the US region, and will provide another update when we have more information.
Nov 13, 08:01 MST
Investigating -
We are investigating reports of application slowness within the Suralink US region. Our engineering teams are actively working to resolve the issue as quickly as possible. We will provide an update as soon as we have more information.
Nov 13, 07:20 MST