Resolved -
      	The incident with the downstream provider has been resolved, and full functionality of the Secure File Sharing and Workpaper Suite add-ins has been restored.
        
        
            Oct 29, 18:33 MDT
        
      
      
        Monitoring -
      	The issue preventing users from working with the Secure File Sharing and Workpaper Suite add-ins is in recovery and we're seeing successful activity in both.  We will continue to monitor and provide updates.
        
        
            Oct 29, 15:00 MDT
        
      
      
        Identified -
      	We are aware of an issue with a downstream provider that is impacting the Secure File Sharing Outlook Add-in and Workpaper Suite Excel Add-in.  We will provide an update when we have additional information.
        
        
            Oct 29, 11:47 MDT