Resolved -
This incident has been resolved.
Jul 22, 15:30 MDT
Monitoring -
We have implemented a fix, and our engineers are monitoring the application.
Jul 22, 14:12 MDT
Investigating -
We are continuing to investigate issues with slowness in the application in the US region, and our engineering teams are working as quickly as possible to resolve them.
Jul 22, 12:02 MDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 22, 10:13 MDT
Identified -
The issue has been identified and a fix is being implemented.
Jul 22, 09:46 MDT
Investigating -
We are experiencing slow response times within the Suralink web application, which is affecting the US region. Our engineering teams are actively working to resolve the issue as quickly as possible. We will provide an update as soon as we have more information.
Jul 22, 09:33 MDT