Slow Response Time - CA Region

Incident Report for Suralink

Resolved

This incident has been resolved.
Posted May 07, 2025 - 13:45 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 07, 2025 - 13:31 MDT

Identified

The issue has been identified and a fix is being implemented.
Posted May 07, 2025 - 13:26 MDT

Investigating

We are experiencing slow response times within the Suralink web application that is affecting the CA region. Our engineering teams are actively working to resolve the issue as quickly as possible. We will provide an update as soon as we have more information.
Posted May 07, 2025 - 13:16 MDT
This incident affected: Canada (Suralink Web Application).
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