Degraded Performance - US Region

Incident Report for Suralink

Resolved

The degraded performance issues in the Suralink application have been resolved. We apologize for the inconvenience and appreciate your patience.

Posted Oct 12, 2026 - 14:42 MDT

Monitoring

A fix for the degraded performance issues in the Suralink application has been implemented, and we are monitoring to ensure full resolution. Thank you for your patience while we worked on this.

Posted Oct 12, 2026 - 14:29 MDT

Investigating

We are investigating reports of slow response times or intermittent failures when loading pages in the Suralink application. We’ll provide an update in 30 minutes, or sooner if more information becomes available.

Posted Oct 12, 2026 - 14:18 MDT

This incident affected: United States (Suralink Web Application).