Slow Response Time - US Region
Incident Report for Suralink
Resolved
This incident has been resolved.
Posted Nov 13, 2024 - 09:45 MST
Monitoring
A fix has been implemented, and response times have improved in the application.
Posted Nov 13, 2024 - 09:32 MST
Identified
We have identified the issue that is causing slow response times in the US region, and our engineering team is implementing a fix.
Posted Nov 13, 2024 - 09:02 MST
Update
We are continuing to investigate the application slowness in the US region, and will provide another update when we have more information.
Posted Nov 13, 2024 - 08:01 MST
Investigating
We are investigating reports of application slowness within the Suralink US region. Our engineering teams are actively working to resolve the issue as quickly as possible. We will provide an update as soon as we have more information.
Posted Nov 13, 2024 - 07:20 MST
This incident affected: United States (Suralink Web Application).
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