The degraded performance issues in the Suralink application have been resolved. We apologize for the inconvenience and appreciate your patience.
Posted Jul 09, 2026 - 18:03 MDT
Monitoring
A fix for the degraded performance issues in the Suralink application has been implemented, and we are monitoring to ensure full resolution. Thank you for your patience while we worked on this.
Posted Jul 09, 2026 - 17:48 MDT
Update
We're still investigating reports of slow response times or intermittent failures when loading pages in the Suralink application in the Canada region. We're focused on resolving this as quickly as possible, and will be back with an update in another 30 minutes, or sooner if we have information to share.
Posted Jul 09, 2026 - 17:40 MDT
Investigating
We are investigating reports of slow response times or intermittent failures when loading pages in the Suralink application. We’ll provide an update in 30 minutes, or sooner if more information becomes available.
Posted Jul 09, 2026 - 17:10 MDT
This incident affected: Canada (Suralink Web Application).