Login Issues - All Regions

Incident Report for Suralink

Resolved

This incident has been resolved.

Posted Apr 14, 2025 - 12:41 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 14, 2025 - 11:45 MDT

Investigating

We are investigating an issue that is preventing users from logging into the application in all regions. Our engineering teams are actively working to resolve the issue as quickly as possible. We will provide an update as soon as we have more information.

Posted Apr 14, 2025 - 11:18 MDT

This incident affected: United States (Suralink Web Application), Canada (Suralink Web Application), and Europe (Suralink Web Application).